Shipping Policy

Shipping Policy for Lamoure

At Lamoure, we are committed to providing our customers with a seamless and reliable shopping experience, which includes efficient and transparent shipping services. Please take a moment to read our shipping policy to understand how we handle the delivery of your orders.

Order Processing Time:

  • We strive to process and dispatch your orders within 1-3 business days (Monday-Friday, excluding holidays) after receiving your payment and verifying the order details.

Shipping Methods:

  • We partner with reputable shipping carriers to ensure your orders reach you safely and in a timely manner.
  • The estimated shipping time for our products generally falls within the range of 4-12 business days, depending on your location and the shipping method selected.

Shipping Costs:

  • Shipping costs are calculated based on the weight of your order, the shipping destination, and the selected shipping method. You can view the shipping cost during the checkout process before finalizing your purchase.
  • Right now we are offering Free Priority Shipping on all orders Internationally.

Tracking Your Order:

  • Once your order is shipped, you will receive an email confirmation with a tracking number. You can use this tracking number to monitor the progress of your shipment.

Shipping Destinations:

  • We currently offer shipping to addresses worldwide. Shipments within North America (Unites States of America and Canada) generally take 4-12 business days but international addresses may increase by an additional 2-4 business days. We appreciate your patience. 

Delivery Times:

  • While we make every effort to ensure your order reaches you promptly, please be aware that delivery times may vary due to factors beyond our control, such as weather conditions, holidays, or other unforeseen circumstances.

Delivery Address:

  • It is essential that you provide accurate and complete delivery information during the checkout process. We do ensure your order arrives on time and in good condition. 

Shipping Delays:

  • In the rare event that your order experiences significant shipping delays, we will do our utmost to resolve the issue promptly. Please contact our customer support team for assistance, and we will work to find a suitable solution.

Damaged or Lost Shipments:

  • If your order arrives damaged or is lost during transit, please notify us within 5 business days of receiving your order. We will initiate an investigation and take appropriate action to resolve the issue, which may include issuing a replacement or refund.

Returns and Exchanges:

  • For information on returns and exchanges, please refer to our Returns and Exchanges Policy.

By placing an order with Lamoure, you agree to abide by our shipping policy. We value your satisfaction and strive to provide excellent customer service. If you have any questions or concerns regarding our shipping policy or the status of your order, please do not hesitate to contact our customer support team. We are here to assist you.

Thank you for choosing Lamoure for your shopping needs. We appreciate your trust in us and look forward to serving you with the best products and shipping services available.

Last Updated: 7/16/2024

Customer Support Email: info@lamouregrande.com